• Questions? We're here to help.

    We’re easy to talk to, dependable, and helpful. And above all, we’re here to make sure you feel confident in coming to us for all your dog’s favourite essentials.

    Reach Out
  • Issues? We'll make it right.

    We value the trust people place in us by choosing our brand and care deeply about each of our customers. If you didn’t have a great experience with our products, we’re committed to making it right.

    Reach Out
  • Feedback? We're all ears.

    It takes a great deal of effort and thoughtfulness to make a simple product surprise and delight you. That’s why we’re all about leveraging your valued feedback and ideas to continuously improve.

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We’ve got your back

Our team is invested in your experience, loves to help, and will definitely ask for pictures of your dog to share around the office!

We're proud of our


satisfaction rate


5-star reviews


customers helped last year

5 hour

response time

We're always listening

When you told us that you kept running out of bags on walks, we added a bright yellow sticker to all of our rolls to warn you when you’re running low.

Proof that making our products simpler and better comes from listening closely to our customers’ needs!

We stand behind our products, please let us know what happened so we can make it right.